DEAR VALUED GUEST
We are delighted to welcome you to our Resort. As the situation around the Novel Coronavirus (COVID-19) continues to dissolve, we are actively making the necessary charges to our protocols to ensure we provide saftey and flexibility for our guests and our team members.
We believe the great outdoors may just be what the doctor orders.
Our team has been briefed on the additional measures and new protocols, is abreast of the latest news, and information from local and national health authorites, and has a plan in place should there be any evidence of this viral infection at our property or geography.
CLEANLINESS AND SAFETY
- All employees are required to engage in frequent hand washing.
- We have deployed hand sanitizer around the hotel premises for your disosal.
- Our staff is trained to avoid close contact and practice social distancing
- Disinfection routine possesses have been introduced.
- We have made necessary adjustments to our breakfast, lunch and dinner offerings in accordance with current Food saftey recommendations.
What to expect every day:
EMPLOYEE CARE & PERSONAL PROTECTIVE GEAR
Personal Protective gear is standard throughout the resort along with regular health screenings and temperature checks.
SOCIAL DISTANCE STANDARDS
Our associates and guests are observing safe distancing standards at all times.
METHODICAL TREATMENT & CLEANING
High traffic areas and high touch points in common areas are sanitized and cleaned hourly.
REDESIGNED SEATING AT DINING & ENTERTAINMENT VENUES
All of our dining venues, common areas, pool decks and any gathering areas have been re-imagined.
LOCAL SERVICES YOU CAN TRUST
All local partners (excursions, private transportation) are required to implement specific measures of cleanliness and antiviral prevention.
SAFE ARRIVALS & SAFE DEPARTURES
All associates are outfitted with the proper PPE, including face covering and gloves.
All pens, paper, room keys or any other handled materials are disposed or disinfected after each use.
Guest luggage is sanitized at arrival and just prior to departure
Rest easy in rooms and suites cleaned and sterilized with the most effective anti-viral techniques available.
we’ve designed robust series of protocols for each guest accommodation type.
A complete and methodical approach to food & beverage preparation protects our guests while not sacrificing our culinary perfection. All that’s left for you to do is enjoy.
As you can see, we’re taking safety precautions seriously, but do you know what else we’re taking seriously? F-u-n! We promise to not only deliver the confidence you need to enjoy a safe, quality vacation, but also, the nonstop excitement and fun you expect.